Privacy Policy

Introduction

Sweet As ("we," "our," or "us") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase on our website hosted by Wix.com.

By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect the following information:

Personal details you provide: including your name, email address, phone number, billing and delivery address, and payment information when you place an order or contact us.
Automatically collected data: such as your IP address, browser type, device information, and how you interact with our website.
Cookies: Wix uses cookies and similar technologies to enhance your experience, track performance, and help us improve our services.

How We Use Your Information

We use your information to:

Process and fulfil your sweet orders
Contact you regarding your order or inquiries
Provide customer support
Send updates or promotions (only if you’ve opted in)
Improve our website and customer experience
Comply with UK laws and regulations

Sharing Your Information

We share your information only where necessary:

Wix.com: as our website host and service provider
Payment processors: to securely process your payments
Royal Mail or other couriers: to deliver your sweets
Legal authorities: if required to comply with the law or protect our rights

We will never sell or rent your personal data to third parties.

Data Storage & Security

Our website is hosted by Wix.com, which stores your data securely behind firewalls.

If you pay online, your payment information is processed securely by Wix or its payment partners. All direct payment gateways comply with PCI-DSS standards, ensuring the safe handling of credit card details.

Cookies

Cookies are small files that are placed on your device when you visit our website. They help us understand how you use our site, remember your preferences, and improve your shopping experience.

Types of Cookies We Use

Essential cookies: Required for the website to function properly (e.g., checkout and security features).
Analytics cookies: Help us understand how visitors use our site (e.g., Wix analytics or Google Analytics if enabled).
Functional cookies: Remember your preferences and enhance your experience.
Advertising cookies: May be used if we run ads to show you relevant content.

Managing Cookies

When you visit our site, you will be given the option to accept or decline non-essential cookies.

You can also manage or disable cookies at any time in your browser settings. Please note that disabling certain cookies may affect the functionality of the site.

For more information about cookies, visit www.allaboutcookies.org.

Your Rights (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your personal data (where legally allowed)
Withdraw consent for marketing communications
File a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data has been misused

For more details on your rights, you can visit the ICO website: www.ico.org.uk.

Data Retention

We will retain your personal data only as long as necessary to provide our services and comply with UK legal and tax obligations.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📧 sweetas42a@gmail.com
📞 07777684820
📍 Sweet As, 42a Spa Road, Hockley, Essex, SS5 4PH

What to include in the Privacy Policy

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more.

To learn more about this, check out our article “Creating a Privacy Policy”.